Your happiness is our happiness. If you're not completely in love with your purchase, simply return it!

Returns

Eligibility

• You've got 30 days from the day your item arrives to return it
• Items must be unworn, unwashed, with all tags still attached and in original packaging
• Items marked Final Sale are not eligible for return

To initiate a return, sign into your Icon Access account, or email us at returns@ngastyle.com.

Choose how you'd like your refund:

Store Credit: The Icon Upgrade (110% Back) 

Why settle for 100% when you can receive 110% back in NGA credit, plus a free return label?

Choose store credit and you’ll receive:

• Free return shipping label
• Receive 110% of your return value as NGA credit
• Store credit issued within 48 hours of your return being processed

Example: Return a $150 item, receive $165 in store credit.

Return for a Refund

If you prefer a refund to your original payment method:

• A flat $7 return shipping label fee will be deducted from your refund.
• Refunds are issued within 5–7 business days after your return has been processed.
• This fee does not apply to items that arrive damaged, defective, or were shipped incorrectly by NGA.

The $7 fee does not apply to items that arrive damaged, defective, or were shipped incorrectly by NGA.

Exchanges

Eligibility

• You've got 14 days from the day your item arrives to exchange it.
• Items must be unworn, unwashed, with all tags still attached and in original packaging
• Items marked Final Sale are not eligible for exchange

Your first exchange is free - we cover shipping both ways.

Additional exchanges for the same item from the same original order are subject to a flat $10 exchange fee, which covers return shipping and shipment of the replacement item.

To start an exchange, email returns@ngastyle.com. Exchanges are subject to availability. If your requested item is unavailable, you may choose a refund or store credit instead.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us at returns@ngastyle.com within 7 days of delivery and we'll make it right - no fees, no hassle.

International Returns & Exchanges

International customers should contact returns@ngastyle.com to initiate a return or exchange. International shipping costs, duties, and taxes are the responsibility of the customer.

Final Sale Items

Items marked Final Sale are not eligible for return or exchange. If your Final Sale item arrives damaged or defective, please contact us within 7 days and we'll take care of it.

We're all about making sure you're happy with your shopping experience. Any questions? Drop us a line at returns@ngastyle.com. Thank you for supporting NGA - we appreciate you.